Office Activation Failed — License Not Genuine
What This Error Means
Microsoft Office could not verify your license as genuine. This affects Office 2016, 2019, 2021, and Microsoft 365 installations. The product may enter reduced-functionality mode where you can view documents but not edit them.
Common causes include expired subscriptions, keys tied to a different Microsoft account, or keys blocked after a compliance audit. Office activation is account-linked for Microsoft 365 and key-linked for perpetual versions.
How to Fix It
- Open any Office app → File → Account → check activation status and sign-in.
- For Microsoft 365, confirm your subscription is active at account.microsoft.com.
- For perpetual Office, run: cd "C:\Program Files\Microsoft Office\Office16" then cscript ospp.vbs /act
- Remove old licenses: cscript ospp.vbs /dstatus then /unpkey:LAST5CHARS
- Enter a new key via File → Account → Change Product Key.